Please read this document carefully before using the 8mbets platform. By registering or using any part of our platform, you are deemed to have read, understood, and agreed to all terms and conditions stated herein.
A summary of the most important terms — not a substitute for the full document, but a quick guide for new players
Each individual is only permitted to hold one active account at 8mbets. Registering multiple accounts will result in all associated accounts being suspended and balances withheld pending the completion of an investigation.
All bonuses and promotions are subject to rollover requirements before withdrawals can be made. Rollover rates vary by bonus type — check the Promotions page for full details on each offer.
All players must complete the identity verification (KYC) process before their first withdrawal request is processed. This is a standard security measure to protect your account from unauthorized access.
Any attempt to exploit system bugs, use unauthorized third-party software, or collude with other players to manipulate games will result in immediate account termination.
The 8mbets platform is intended for individuals aged 18 and above only. Any account found to be registered using a minor's information will be terminated immediately and the existing balance will not be refunded.
8mbets reserves the right to modify, update, or improve any part of these terms at any time. Players will be notified via email or platform notification when material changes are made.
Welcome to 8mbets, an online sports betting and gaming platform operating under a recognized international license. These Terms and Conditions constitute a legally binding agreement between you ("User" or "Player") and 8mbets ("Platform", "We", or "8mbets").
By accessing the 8mbets website, downloading our mobile app, or registering an account, you hereby confirm that you have read, understood, and agreed to be bound by all terms, conditions, policies, and guidelines contained in this document and other related documents, including our Privacy Policy and Responsible Gaming Policy.
If you disagree with any part of these terms, please stop using our platform immediately. Continued use of the platform following any changes to these terms constitutes full acceptance of those changes.
These Terms and Conditions are written in Bahasa Melayu for the convenience of Malaysian players. In the event of any conflict with a version in another language, the English version shall serve as the official reference.
To use the 8mbets platform, you must meet all of the following eligibility criteria at the time of registration and throughout the duration of your account:
During registration, you are required to provide accurate, current, and complete information including your full name, date of birth, active email address, and phone number. 8mbets reserves the right to request identity verification documents at any time to verify the information provided.
Only one account is permitted per individual, IP address, device, phone number, or payment method. Attempting to register more than one account — whether directly or using another person's details — is a serious violation of these terms.
Players found to hold multiple accounts will have all associated accounts immediately suspended, all balances withheld, and all winnings voided without compensation.
8mbets supports a wide range of deposit and withdrawal methods popular among Malaysian players, including local bank transfers (Maybank, CIMB, Public Bank, and more), e-wallets (Touch 'n Go eWallet, GrabPay), and cryptocurrencies (Bitcoin, USDT).
Deposit: All deposits are processed automatically and are typically credited to your account within minutes. The minimum deposit is RM 30 unless otherwise stated in a specific promotion. 8mbets does not charge any processing fees on deposits, though payment providers may apply their own charges.
Withdrawal: Withdrawal requests are processed within 5 minutes for Platinum and Diamond VIP members, and within 30 minutes for all other membership tiers. The minimum withdrawal is RM 50. All withdrawals must use the same payment method as the original deposit, except in specific circumstances approved by the support team.
If there is an unusual delay in processing your withdrawal, please contact the 8mbets customer support team, available 24/7, for immediate assistance.
8mbets offers a wide variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, referral bonuses, and exclusive VIP offers. Each bonus is subject to specific terms and conditions stated on the respective promotions page.
The rollover requirement (wagering requirement) is the primary condition that must be met before any bonus funds or winnings derived from a bonus can be withdrawn. By accepting any bonus, you agree to the applicable rollover terms.
Different games may contribute varying percentages toward rollover requirements. For example, Sports Betting typically contributes 100% while certain table games may contribute 10% or less. Please refer to the specific bonus terms page for the full list.
8mbets reserves the right to void bonuses and associated wins if there is any indication of promotion abuse, including opening multiple accounts to claim bonuses or employing specific wagering strategies designed to circumvent rollover requirements.
All games on the 8mbets platform are operated using a Random Number Generator (RNG) that has been independently verified by recognized third-party audit bodies. This ensures that every game round, card hand, and game outcome is fully random and cannot be manipulated by any party, including 8mbets itself.
For Live Casino games with real dealers, all sessions are broadcast in real time from our certified studios. Game results are final and cannot be contested unless there is clear documented evidence of a technical error.
You are fully responsible for keeping your account login credentials, including your username and password, confidential. 8mbets will never ask for your password via email, live chat, or any other communication channel.
You must notify 8mbets immediately if you suspect your account has been accessed without authorisation or your password has been compromised. 8mbets will not be held liable for any losses resulting from your failure to keep your account information confidential.
To ensure a fair and safe gaming experience for all players, 8mbets strictly prohibits the following activities on our platform. Violation of any of these prohibitions may result in immediate account suspension or termination.
Any attempt to launder money through the 8mbets platform will be reported directly to the relevant authorities in accordance with applicable legal requirements. 8mbets cooperates fully with related financial and legal investigations.
All content on the 8mbets platform, including but not limited to logos, brand names, website design, user interface, text, graphics, audio, video, and software code, is the exclusive property of 8mbets or parties that have licensed it to 8mbets.
You are not permitted to copy, redistribute, modify, republish, sell, or exploit any platform content without prior written consent from 8mbets. Unauthorised use of 8mbets brand names, logos, or marketing materials for personal or commercial purposes constitutes a copyright violation and may be subject to legal action.
The 8mbets platform is provided "as is" without any express or implied warranties. 8mbets makes no guarantee that the platform will always be free from interruptions, errors, or technical failures.
To the extent permitted by applicable law, 8mbets shall not be liable for any indirect, incidental, or consequential losses arising from the use of the platform, including loss of expected winnings, data loss, or business interruption.
8mbets reserves the right to suspend or terminate any player's account at any time and for any reasonable cause, including but not limited to violations of these terms, suspected fraudulent activity, or at the request of the relevant authorities.
Players may also request account closure at any time by contacting the 8mbets customer support team. Prior to closure, all eligible balances will be returned to the player once any required investigations have been completed.
8mbets takes our social responsibility seriously. We believe that betting should be an enjoyable form of entertainment, not a source of stress or financial hardship. To that end, we provide a range of self-management tools to help players stay in control.
If you feel that your betting activity has begun to negatively affect your life, finances, or relationships with loved ones, we encourage you to use the available self-limit tools or contact our support team for assistance.
For more information about the responsible gaming tools we provide, please visit the page Responsible Gaming us.
8mbets reserves the right to modify, add to, or amend any part of these Terms and Conditions at any time without prior notice, except for material changes which will be communicated to players via registered email or platform notification at least 7 days before taking effect.
Continued use of the platform after any amendments take effect constitutes your acceptance of the revised terms. You are encouraged to review this page periodically to stay informed of the latest applicable terms.
If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the 8mbets platform, please contact our customer support team, available 24 hours a day, 7 days a week via live chat or email.
Support email: [email protected] — Our team will respond within 24 hours for general email enquiries.